Here are some brief notes that I took during this keynote:

In theory there is one device that does everything, however more and more we are seeing a ton of devices that are each quite specialized, yet all connected to the internet.

Power of the Click
With this we determine what we want and when we want it.

As with ebay – there is not one click for this and that, but every aspect of selling items from one person to another, in turn they have created a large database of selling reputations.

Website is not for you! It’s for the Customer! It must empower the student not the teacher. Internet should not be a tool for collecting data to market better to us.

There is never a downtime for internet now. People are relocated all over the world, yet using local sites.

Compliance should be implied, it is so easy to say no. Challenge what the security problems may be and an item, software, system is turned down. Shift the burden of proof to the compliance/security officer.

Killer application – email
However most emails to companies get unanswered. (you can’t call many 1-800 numbers around the world)

Many great points about things that should be simple and obvious to the creators of internet sites that change their focus to that of serving the customer first and fore most.

Schools and libraries will change more and more. More children are being home schooled and the internet will be a large component of this learning. Libraries will grow in size for more space for collaboration of families and authors to meet readers.

Are we going to accommodate the internet or give more and more choice to customers and in turn empower all of those people that we deal with daily.

Bubble 2001-2002 (people lost jobs, investments) – not an internet bubble and had not much to do with it. People got carried away with the thought that investments were profits. People were using internet ideas to solve problems that didn’t truly exist.

7 characteristics of opportunities in front of us:

fast

always on

everywhere

natural

easy

intelligent

trust

We need to think outside in with the internet.

Think big, act bold, start simple, iterate fast

Build a framework for choice and services

Get a taste of net attitude: talk to kids

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